Well I wanna say my wife boss found out we needed dental work. He felt free and confident to refer us here. As a matter of fact For some reason we had to drive to separate vehicles to here but honestly it was worth the ride. Why because their is friendly, honest and efficient. It turned out that we wanted an oral surgeon and to make it all better they referred us and they to accommodated us. For me customer service goes a long way. As long as my dental insurance stays accepted here my wife and will be coming here for a long time to come. So overall why a “5” because their brand can be trusted and recommended to others. Ty from Jc! I drove from Catskill, NY and it’s worth the drive!